Align all necessary stakeholders and teammates to formulate how to best move forward.
Seek to understand whom you're designing for; you can't solve for problems you don't truly understand.
Always learning, and finding new ways to grow. Focusing on providing value everywhere I go.
Validate and test with your customers along the way. Keep them close to the design process as you move further along.
My mission is to use human-centered design to create and enhance experiences that shape how we interact with technology. There's nothing more satisfying than diving into a problem and improving a customer's experience.
I try to show up from a place of openness and playfulness - which applies to almost every aspect of my life. It’s important for me to pay it forward by being a mentor and educator in the UX community.
Here are some of my thoughts about design, tools, and other experiences.